View rejected order lines
Some imported order lines are rejected automatically by T1 due to different reasons, such as the ordered quantity exceeds the allocation, invalid size, prices are not defined for the article, among other reasons. To view these rejected order lines, go to Rejected order lines tab, the rejected order lines are listed as shown below:
The rejected order lines are listed, for each one the customer required date (CRD) and reason why the order line was rejected are displayed. These order lines will not be processed. You need to import the order file again after making the required changes to the rejected articles.
Note:
- As mentioned before, if you want, you can export the order with Rejected order lines to an Excel file, check those order lines and fix them, then import the file again into T1 using the same order reference. For information on importing orders, refer to “Import orders” section.